licensed, bonded and insured, we provide service to Lawrence, Mercer
and surrounding counties in Pennsylvania as well as Trumbul, Mahoning,
and Columbiana counties in Ohio.
All of our work is guaranteed and comes with a warranty.
r.w. Cox Garage Doors today at 724-658-7316 or 724-342-3667, or browse
the website for more information about our products and services.
Garage Door Installation & Repair FAQs
r.w. Cox Garage Doors of Lawrence/Mercer Counties & Surrounding Areas
Take a look below at frequently asked questions. We have over 45 years of experience doing garage door repairs and installation. If you have any questions, give us a call
manufactured after 1993 have an infrared safety eye system to reverse
the garage door if anything is in the way of the door when closing.
Sometimes something is blocking the "light beam" such as a broom handle
or spider web. It is possible for the sensors to become misaligned and
that will also cause the door to reverse immediately or in some cases
when they are just slightly out of adjustment the door may travel part
way before reversing. Check sensors for an obstruction or see if the
lighted indicators located on both the sending and receiving eyes are
both lit. If one is out or blinking then they may need re-aligned.
times a garage door won't open because a counterbalance mechanism isn't
functioning such as a broken extension or torsion spring. If an
electric opener is present and no noise is noted when activated, try
disconnecting the opener by pulling the emergency release and manually
lifting the door. If the door moves the problem most likely is the
opener. Make sure there is power to the outlet supplying the opener and
if present then a service call by a trained professional is warranted.
If there is a problem with the counterbalance mechanism, repair should
be made by a qualified door mechanic.
check to see if you have a wall console ( pushbutton ) that has a
vacation switch or lock button. Most times your lighted pushbutton will
be blinking if that function has been activated. Push and hold the
vacation or lock button for approximately five seconds and release. If
that was the problem the transmitter should then work. If still not
working, try a new battery. Be careful to not disturb the coding
switches if present. If still malfunctioning you may check to see if
coding switches on transmitter match the switches on the power unit
hanging from the ceiling.
many cases a replacement section is an option depending on whether it
is still in production or the rest of the door is in good enough shape
to warrant replacing the section. Sometimes the better economic solution
is to replace the complete door.
you have experience in changing a garage door spring, you should have
them changed by a qualified door mechanic. Keep in mind that the spring /
counterbalance system is engineered to lift doors weighing in excess of
three hundred pounds! A tremendous amount of torque is generated by a
torsion spring and should be avoided at all cost by an inexperienced
person. Extension springs carry a great deal of potential energy and
many people have been injured un-necessarily when making a wrong move.
sense rules when removing hardware from a garage door system. If any is
related to the spring/counterbalance system it should not be touched!
This includes the bottom bracket where the lift cable is most commonly
attached. If in doubt, don't risk injury! As a company we've made it our
policy to help customers find what they need without incurring added
expense of a service call charge. That includes a trip to your house if
necessary to survey the cause of the problem. We'll be happy to then
sell you what you need to complete your own repair or advise you if you
should have your door repaired by a professional.I enjoy "Do It
we give many people free advice every day. If necessary, we can
complete your installation if you are ready to give up. Unfortunately,
many times the wrong material is ordered for a particular application.
In that case hopefully the store where the material was purchased will
be able to correct the problem. The best way to help insure you get what
you need is to buy the product from a professional garage door dealer
who will ask the right questions and give you the help you need.